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To replace your software you will need a sales receipt dated within the 90-day warranty period. You can contact our warranty department at (650) 628-1900 to exchange your disk for a new one. If after cleaning the CD the error still occurs, or if there are still scratches you can send the CD in to be replaced. If you find any fingerprints or debris try cleaning the CD with a soft cotton cloth. Something even as small as a piece of hair or a very light scratch can cause this error. The installation is prompting for the second Unleashed CD, but it is unable to read CD 2 properly.įirst, check to see if there are any scratches, fingerprints, or marks of any kind on the disk surface. Swap in that CD, wait a few seconds, and click on Next.Ģ. The screen should let you know specifically which CD to insert.
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If neither Hot Date nor Vacation is installed on the computer, Unleashed needs to copy some music files from either the Sims, or Livin Large, or House Party CD. There are two places the error might appear:ġ. When I attempt to play I get the error "That does not appear to be the correct CD". I found this info on EA's tech support pages: Here is the information off the report I sent to there website!Īny ideas or suggestions as to what to do or try? Sound Card : Intel(r) 82801AA AC'97 Audio Controller Video Card : Intel(R) 82810 Graphics Controller Sound, Video and Game Controllers-ĭescription : Intel(r) 82801AA AC'97 Audio Controller Does anyone have any ideas about what I might be doing wrong this is the right 2 games to work together so thats not it!ĭescription : Intel(R) 82810 Graphics Controller It tells me that I need to put in the Sims so I do then I get to a point to put in unleased and same thing it exist and is not installed.
#How to get the sims unleashed to work install#
We have the original sims and we have bought some of the expansion packs the latest being the sims unleashed.I have tried everything and can't seem to get this game to install so I have uninstalled the Sims reinstalled then proceded to install the sims unleased it will not install it.